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Contact Us

By phone

By email

Walk-up

Juneau Campus: Hendrickson Bldg
11066 Auke Lake Way (HB5)
Juneau, AK 99801

Hours

Summer Hours

Sunday:
CLOSED

Monday - Friday:
8:00 AM - 6:00 PM

Saturday:
CLOSED

Holiday Closure:

Monday, May 28th

The Helpdesk is a regional support center that provides technical support and training for students, faculty, and staff, through our call center and via email.

Please continue to contact the Helpdesk after hours. Callers may leave a voicemail or choose to be redirected to the Statewide Office of Information Technology. We will respond to voicemail on our next business day.  

For all the latest information and helpful tips from the UAS Helpdesk, follow our Facebook page!

Classroom Support

Located at the entrance to the Egan Library, the classroom support desk is not the helpdesk and can only provide general information and technical classroom support at the UAS Juneau campus. 

Media Services

Located in Hendrickson 101B, Media Services assists UAS with audio and video needs, including; sound reinforcement, live multi-camera video productions, media transfers, distance education and instructional technology support.

Send us your question or request here:

Please give us as many details about the problem as possible. For example, if it is a problem with a web page tell, us what type of computer, operating system, and the browser you are using.

Quick Links

Notifications

Monday, June 04, 2018
System Restored: Banner 6/4/2018
12:03:40 PM
Monday, June 04, 2018
System Outage: Banner 6/4/2018
09:19:16 AM
Thursday, May 24, 2018
Spam notification: Facebook Lottery 2018 invite
03:52:16 PM
Tuesday, May 15, 2018
Network Restored: NSRL 5/15/2018
01:48:41 PM
Tuesday, May 15, 2018
Network Outage - NSRL/Bentwood building 5/15/2018
10:26:46 AM
 

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Contact the Helpdesk

(Helpdesk)
907-796-6400

(Toll Free)
877-465-6400

(General Information)
907-796-6452

uas.helpdesk@alaska.edu

 

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